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COVID – 19 MEASURES IN HOTEL

COVID – 19 - OUR BEST EFFORTS TO PREVENT INFECTION (AND WHAT YOU CAN DO TO HELP US)

monitors and implements all current recommendations issued by Croatian Institute for Public Health (https://www.hzjz.hr/aktualnosti/covid-19-pandemic-recommendations-in-english/) in order for better and timely response and prevention of infection with the virus COVID-19 through following measures:

GENERAL

  • Hand and surface disinfectants provided in lobby of the reception of the hotel, in restaurant, in conference rooms and all public spaces of the hotel, the use of which is clearly stated
  • Recommended distance of 1,5 metres between guests and staff at Reception during check in provided
  • Signs with recommended social distance clearly and visibly stated
  • Facial masks and gloves provided to guests on request at Reception Department
  • Protocols of frequent cleaning and disinfection of spaces with recommended and adequate products applied, with special emphasis on contact surfaces – frequently touched points

RESTAURANT

  • Hand and surface disinfectants provided, the use of which is clearly stated in restaurant and all accompanying sanitary facilities
  • Seating arrangements organized to meet recommended social distance measure of 1,5 metres
  • Clearly visible signs with recommended social distance
  • Protocols of frequent cleaning and disinfection of spaces with recommended and adequate products applied, with special emphasis on contact surfaces – frequently touched points
  • Keeping the tables empty while there are no guests at it, serving the cuttlery upon guests’ arrival
  • Serving the buffet meal – food displayed at tables in one row to ensure the shortest possible contact of guests with the food
  • Implemented protocols of food hyigene standards according to ISO 22 000 norm

HOTEL ROOMS

  • Protocols of frequent cleaning and disinfection with recommended and adequate products applied, with special emphasis on contact surfaces – frequently touched points
  • Aeration of the each room between guests’ stay
  • Room service on request
  • Bed linnen and towels cleaning protocol at 60ºC (140ºF) and ironing at 180 ºC (356ºF) for sheets, pillow cases, duvets and towels

OUR EMPLOYEES

  • Thourough monitoring of employees’ health – body temperature measuring and checking for symptoms of infection with COVID-19
  • Heightened personal hygiene – washing hands regularly with warm water and soap for at least 20 seconds
  • Hand sanitizers for employees provided as well as surface disinfectants for cleaning of their working surfaces
  • Application of cleaning protocols in all hotel spaces according to recommendations of Croatian Institute for Public Health and ISO 22 000 guidelines
  • Use of facial masks and gloves for staff handling the preparation and serving of food, Housekeeping staff and Reception staff is mandatory
Be a part of our infection prevention team and:
    • Respect the recommended social distance in all public spaces of the hotel
    • Wash your hands regularly with warm water and soap for at least 20 seconds and use hand sanitizers
    • Cover your mouth and nose with a paper tissue or elbow when coughing and sneezing
    • In case you are experiencing symptoms like cough, fever, breathing difficulties, shortness of breath or runny nose, please inform our staff, ask for protective equipment and wait for further instructions.

You can find all accurate and timely information on coronavirus and situation in Croatia on official site of Croatia Goverment,

https://www.koronavirus.hr/en/.